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🌊 SurfH20 Shipping Policy

Last updated: August 19th 2026

Thank you for shopping with SurfH20! We’re a family-run surf brand based in Oceanside, California, and we work hard to make sure every order gets to you quickly and safely.

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📦 Processing Times

• All orders are processed within 2–4 business days (Monday–Friday, excluding holidays).

• Custom or hand-printed items may take an extra 2–3 days during high-volume periods.

• You’ll receive a confirmation email with tracking information as soon as your order ships.

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🚚 Shipping Rates & Delivery Estimates

We currently ship within the United States and to select international destinations.

Contiguous United States

• Standard U.S. Shipping: $8.00 for orders under $50
• Free Shipping: Orders $50 and up
• Estimated delivery: approximately 5–8 business days after fulfillment

Alaska, Hawaii & Puerto Rico

• Standard Shipping: $15.00
• Delivery times may vary by destination.

Delivery times are estimates and may vary due to carrier delays or weather conditions.

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🌍 International Shipping

International shipping is available for eligible products and destinations. Rates and available shipping methods are shown at checkout. Delivery times vary by destination, carrier, customs processing, and fulfillment location.

 

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📫 Order Tracking

Once your order ships, you’ll receive an email with your tracking number.
Please allow up to 24 hours for tracking information to update.

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🚨 Lost or Delayed Packages

If your package is delayed or marked as “delivered” but you haven’t received it, please contact the shipping carrier first. If you still need help, reach out to us at:
📧 SurfH20llc@gmail.com
"We’ll do our best to help investigate the shipment and determine the appropriate next step.”

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🔁 Returns & Exchanges

Please refer to our Return Policy for details on how to request a return or exchange.

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🤙 Questions

If you have any questions about shipping or your order, contact us anytime:
📧 SurfH20llc@gmail.com
📍 Oceanside, California